Built for functions. Configured for your industry.

Olive Branch products are built around the enterprise functions every business runs, then configured to the way your industry runs them. One platform. Your operating reality.

How we think about industries

We don't sell industry point solutions. We build for the functions every enterprise share, customer experience, workforce management, and recruitment, then tune them to the pressures your sector actually feels. Here's what that looks like across the industries we serve.

01.

Professional Services

Industry Challenge

Billable time leaks into admin. Client communication is scattered, and utilization is hard to see until it's already slipped.

Our Approach

Automate client intake and status updates, surface conversation insights, and give leaders live visibility into workforce capacity and demand.

Measurable Outcomes

Higher billable utilization, faster client response, and cleaner forecasting across every engagement.

Professional Services
02.

Healthcare

Industry Challenge

Healthcare teams need secure communication, tight operational coordination, and a better handle on workforce demand, all without adding risk.

Our Approach

Analyze patient conversations, automate operational workflows, and manage staffing with compliance built in from the ground up.

Measurable Outcomes

A better patient experience and sharper operational visibility, on HIPAA-compliant infrastructure.

Healthcare
03.

Logistics

Industry Challenge

Exceptions pile up faster than teams can triage them. Customer queries spike, and shift coverage rarely matches real demand.

Our Approach

Automate status and exception handling across voice and chat, read customer sentiment in real time, and align staffing to volume as it moves.

Measurable Outcomes

Faster exception resolution, fewer escalations, and coverage that tracks actual demand.

Logistics
04.

BPO & Contact Centers

Industry Challenge

High call volumes, inconsistent quality, and workforce utilization that's hard to optimize across channels.

Our Approach

Unify contact center data, automate quality scoring, and optimize agent scheduling with real-time dashboards.

Measurable Outcomes

Higher resolution rates, stronger CSAT, and lower cost-per-contact across every channel.

BPO & Contact Centers
05.

Retail

Industry Challenge

Customer conversations happen everywhere, and none of it connects. Seasonal demand swings leave teams over- or under-staffed.

Our Approach

Capture and analyze customer sentiment across channels, automate high-volume service, and scale the workforce to seasonal peaks.

Measurable Outcomes

A consistent customer experience across touchpoints and staffing that flexes with the calendar.

Retail
06.

Staffing & Recruitment

Industry Challenge

High recruiter workload, slow candidate screening, and long time-to-fill across high-volume hiring.

Our Approach

Automate sourcing, initial screening, interview scheduling, and candidate status updates through voice and chat AI agents.

Measurable Outcomes

Time-to-hire down by up to 60%, 4x candidate response rate, and 85% less manual screening. (Figures to confirm with product team.)

Staffing & Recruitment

More industries. Built for real-world impact.

Explore how Olive Branch products solve unique operational challenges across more industries.

Staffing & Recruitment

Problem

High recruiter workload, delayed candidate screening, and slow time-to-fill across large volume hiring operations.

Solution

Olive Branch automates candidate sourcing, initial screening, interview scheduling, and candidate status updates through voice and chat AI agents.

Outcome

Reduced time-to-hire by up to 60%, 4x candidate response rate, and 85% reduction in recruiter manual screening time.

SentioAiRA

Enterprise-Ready. Security-First.

From customer experience to workforce management and recruitment, our products work independently or together to help enterprises operate smarter, faster, and at scale.

  • Deloitte Technology Fast 50 India & 500 APAC
    Deloitte Technology
    Fast 50 India & 500 APAC
  • Great Place To Work Certified
    Great Place
    To Work Certified
  • HIPAA Compliant
    HIPAA
    Compliant
  • ISO 9001:2015 Certified
    ISO 9001:2015
    Certified
  • ISO 27001:2021 Certified
    ISO 27001:2021
    Certified
  • PCI DSS Compliant
    PCI DSS
    Compliant

Insights from the team

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Frequently Asked Questions

Everything you need to know about our products, solutions, and how we work.

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